U.S. President Joe Biden delivers remarks on protecting consumers from hidden junk fees during an event at the South Court Auditorium at Eisenhower Executive Office Building on June 15, 2023 in Washington, DC.
The U.S. Federal Trade Commission (FTC) has passed a rule requiring ticket sellers, hotels, and vacation rental sites to disclose total prices, including fees upfront, prohibiting them from concealing add-on charges until the last minute. This rule is one of the final pieces of President Joe Biden’s wide-ranging crackdown on junk fees that drive up consumer costs without providing visible benefits.
“We all know the experience of encountering a hidden fee at the very last stage of checkout — these junk fees sneak onto your bill and companies end up making you pay more because they can. Those fees add up, taking real money out of the pockets of Americans,” Biden said in a statement.
The rule would require service fees, resort fees, and other charges commonly added to bookings to be included in advertised prices. The FTC estimates the rule would save U.S. consumers 53 million hours per year they would not have to spend sleuthing out total costs before making purchases.
FTC Chair Lina Khan said, “I urge enforcers to continue cracking down on these unlawful fees and encourage state and federal policymakers to build on this success with legislation that bans unfair and deceptive junk fees across the economy.”
Biden’s regulators have taken aim at inflated and hidden fees, though their efforts have met with lawsuits by businesses and corporate interest groups. A judge in Texas blocked a rule that would cap credit card late fees, and an appeals court in New Orleans blocked a requirement that airlines disclose baggage and other fees upfront. The cases are ongoing.
